How can we help?

A question, a bug, or something that doesn’t feel right? We’re here to help.

Help us understand what happened

Include your app version, iOS version, device model and a short description. Please remove cycle details, pairing codes and other private information from screenshots before sending them. Never send passwords or payment-card details.

Testing Quenie

Open TestFlight, select Quenie and choose Send Beta Feedback. The first beta focuses on daily logging, history, voice, widgets and reminders. Quenie Plus purchases are not available in build 1.

Subscriptions

When subscriptions become available, you can manage or cancel them in iPhone Settings → your name → Subscriptions. Restore Purchases is available on Quenie’s paywall. For refund requests, visit Apple’s purchase support.

Partner sharing and analytics

Use Quenie’s partner settings to stop sharing or disconnect. If the app reports pending cleanup, keep it installed and reconnect to the internet. Optional usage analytics can be turned off in Settings; remote deletion also needs an internet connection.

Health and privacy questions

Quenie’s estimates and insights support personal awareness. They are not contraception, diagnosis or treatment. Contact a qualified healthcare professional for medical advice.

For questions about your personal data, contact support@quenie.app. You do not need to include your cycle history to ask a privacy question.