How can we help?
A question, a bug, or something that doesn’t feel right? We’re here to help.
Help us understand what happened
Include your app version, iOS version, device model and a short description. Please remove cycle details, pairing codes and other private information from screenshots before sending them. Never send passwords or payment-card details.
Testing Quenie
Open TestFlight, select Quenie and choose Send Beta Feedback. Quenie is available only to invited internal TestFlight testers, not the public. The current test version supports annual test purchases through Apple. Partner sharing and custom app-usage analytics have been removed.
Subscriptions
One annual subscription includes all app features after your onboarding insight reveal. Manage or cancel renewal in iPhone Settings → your name → Subscriptions. Cancelling renewal retains paid access until expiry. Restore Purchases is available on Quenie’s subscription screen; existing valid legacy subscriptions remain honored. Monthly is no longer offered for new purchases.
After expiry, the subscription screen returns without repeating onboarding. Your local records remain, and Your data export and deletion are available without a subscription. For refund requests, visit Apple’s purchase support. Apple decides eligibility; approval is not guaranteed.
Your data, on your device
The current internal build removes Partner Mode and app-usage analytics. Open Your data from the subscription screen to export or delete your local records without subscribing. Privacy controls also let you delete health records and stop health tracking. Deletion does not cancel an Apple subscription or erase backups, exports or recipient-made copies. If you used an earlier test version to share information online, contact support@quenie.app for help removing it. The new app does not automatically complete older server-removal requests.
Health and privacy questions
Quenie’s estimates and insights support personal awareness. They are not contraception, diagnosis or treatment. Contact a qualified healthcare professional for medical advice.
For questions about your personal data, contact support@quenie.app. You do not need to include your cycle history to ask a privacy question.